Working Around COVID-19

As I sit in my home hunkered down against the virus, I can’t help thinking about different ways we can work together to help all of the members of the Dealership for Life family. Many of us have taken this time to ramp up their communication with their customer base...
Expectations!

Expectations!

An expectation is something we think about but maybe we unconsciously take for granted in establishing our dealership’s culture, or the way we conduct business on a daily basis. Do we really take the time to fully understand exactly what this word means? We should,...